辦公室的接待工作
詢(xún)問(wèn)訪(fǎng)客身份：
May I have your name, please?
請問(wèn)您貴姓？
What company are you from?
您是哪個(gè)公司的？
Could you tell me what company you are representing?
能告訴我您代表什么公司嗎？
如果碰到了老朋友可以說(shuō)：
What brings you here?
是什么風(fēng)把你吹來(lái)了？
詢(xún)問(wèn)是否預約，來(lái)訪(fǎng)目的？
Do you have an appointment?
約好了嗎？
Would you give me your business card?
請給我您的名片好嗎？
And can I ask what you wish to see him about?
我能問(wèn)一下您要見(jiàn)他有何事嗎？
讓客人稍候片刻：
I‘ll see if he is available.
請讓我看看上司是否方便。
Would you please have a seat and wait for a few moments.
請您坐下稍等片刻。
給客人倒茶，禮貌待客：
Would you like coffee or tea? How do you like your coffee?
你要咖啡還是茶？要什么樣的咖啡？(是否加奶或糖)
帶客人去見(jiàn)經(jīng)理：
Please have a seat, Mr. Jones and Mr. Smith will see you in few minutes.
請坐，瓊斯先生和史密斯先生幾分鐘后就到。
Mr. Chen is expecting you. I‘ll tell him that you‘re here.
陳先生正在等你。我去告訴他你已到。
Would you come this way, please?
請隨我這邊來(lái)。
婉言拒絕客人來(lái)訪(fǎng)：
Mr. Chen is occupied at the moment and wants to know if your business is urgent.
陳先生正忙著(zhù)，請問(wèn)您的事情很緊急嗎？
He may want to get in touch with you in the future. Would you leave your card?
他想以后再和你聯(lián)系。請留下你的名片好嗎？
一定要為自己爭取機會(huì )：
I‘ll take just a few minutes of his time.
我只要占用他幾分鐘的時(shí)間。
I‘d prefer to explain that to him directly.
我想我最好直接對他本人講。
